Overview

Business Phone enables voice communication over an Internet connection, delivering HD voice quality and supporting calls across multiple devices, including Wi-Fi Office Phones, mobile phones, tablets, and computers. There is no need for multiple phone numbers for different staff or devices, and no need to update contact details across multiple systems when staff join or leave, as customers can reach the same phone number regardless of personnel changes.

Business Phone is available in several pricing plans, each tailored to meet specific requirements, including:

Business Phone Basic

It provides essential Business Phone features along with softphone applications for mobile devices and computers, enabling flexible virtual communication without the need for physical phones.

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Business Phone Standard

It provides standard Business Phone features along with an Wi-Fi Office Phone, softphone for mobile devices and computers, making it a suitable choice for small offices.

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Business Phone Premium

It offers premium Business Phone features, such as an Wi-Fi Office Phone, softphones for mobile devices and computers, customizable welcome greetings, and an interactive voice response (IVR) menu.

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Business Phone Ultimate

It provides premium Business Phone features, including an Wi-Fi Office Phone, softphones for mobile devices and computers, customizable welcome greetings, an interactive voice response (IVR) menu, and call recording.

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How it Works

1. Purchase Plan

Choose the plan that best suits your requirements (e.g., Basic, Standard, Premium, Ultimate).
Complete your purchase to receive a user guide and pre-configured Wi-Fi Office Phone with power adapters delivered via courier.

2. Set Up Phones

Connect your Wi-Fi Office Phone directly to the router.
Download and install the recommended softphone application from the App Store, Play Store, or Windows.

3. Start Using Phone

To make calls, simply dial the desired number.
To receive calls, pick up the handset or click the answer button.

Benefits

One Number for 4 Devices

Use the same number across four devices (office phone, mobile, laptop & tablet), ensuring you never miss a call.

Free Wi-Fi Office Phone

High-quality Wi-Fi Office Phone included, offering professional-grade communication tools.

Free Mobile/PC Softphone

Free softphone apps for mobile and PC, enabling on-the-go communication.

Free Activation

Begin using the service without incurring activation fees, allowing for immediate savings on initial costs.

Free Unlimited Relocation

Relocate your service at no extra charge, offering flexibility when moving offices.

Free Outgoing & Incoming Calls

Eliminate calling expenses for Singapore outgoing and incoming calls, enhancing overall business profitability.

Free Caller Number Display

Identify who is calling before answering, making call management easier.

Works with any Internet

Stay connected from any location using an internet connection, which supports remote work and on-the-go communication.

Key Features

Singapore Level 6 Number

Level 6 Singapore number, ensuring a credible and recognizable business identity.

HD Voice Quality

Experience crystal-clear voice calls, reducing noise and improving communication quality.

Call Forward on Busy

Automatically forward calls to another number if you’re busy, ensuring no calls are missed.

Call Transfer

Transfer calls between devices or to another number seamlessly, improving call handling.

Call Route by Time

Automatically route calls based on business hours, ensuring calls are handled appropriately.

Call Block

Block unwanted callers to maintain focus and security.

Missed Call Alerts

Receive notifications for any missed calls, so you can promptly follow up.

Voicemail to Email

Voicemail messages are delivered directly to your email for easy access and tracking.

Welcome Greeting

Provide a personalized welcome message for your callers, enhancing your brand image.

Multi-Level IVR Menu

Efficient call routing with an interactive voice response (IVR) system, allowing callers to choose options via the menu.

Simultaneous Ring

Ring multiple devices at the same time to ensure you answer important calls, regardless of your location.

Call Recording

Easily record calls for quality monitoring, training, or future reference, ensuring you capture important conversations.

Our Services

Number Porting

Seamlessly transfer your existing phone numbers to our system without losing any calls, ensuring continuity for your business communication.

Hardware Delivery

Timely delivery of all required hardware, including IP phones and headsets, directly to your location.

Network Cabling

Professional installation of network cabling to establish a robust infrastructure that ensures reliable connectivity.

System Integration

Integrate your Business Phone with existing applications and services to enhance functionality and streamline operations.

Onsite Installation

Install and configure the software and hardware at your office, ensuring all devices are seamlessly integrated into your network.

Training & Onboarding

Comprehensive training sessions for staff to effectively use the Business Phone, ensuring a smooth experience.

System Maintenance

Regular maintenance checks and updates to ensure your Office Phone operates at peak performance and security.

Technical Support

Round-the-clock technical support to assist with any issues or questions regarding your Business Phone, ensuring minimal downtime.

Pricing

Basic

^$11.90/month

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Flexible & No Contract

Free Mobile/PC Softphone

Free Wi-Fi Office Phone

Onsite Installation

Free Activation

Free Caller ID

Free Outgoing Calls

Free Incoming Calls

One Number for 2 Devices

Works with any Internet

Singapore Level 6 Number

HD Voice Quality

Call Forward on Busy

Call Transfer

Missed Call Alerts

Voicemail to Email

Call Route by Time

Call Block

Simultaneous Ring

Welcome Greeting

Multi-Level IVR Menu

Call Recording

Centralized Dashboard

Call Activity Report

Wi-Fi Office Phone: +$140

Number Porting: +$69/number

Standard

^$16.90/month

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Flexible & No Contract

Free Mobile/PC Softphone

Free Wi-Fi Office Phone

Onsite Installation

Free Activation

Free Caller ID

Free Unlimited Relocation

Free Outgoing Calls

Free Incoming Calls

One Number for 3 Devices

Works with any Internet

Singapore Level 6 Number

Free Number Porting

HD Voice Quality

Call Forward on Busy

Call Transfer

Missed Call Alerts

Voicemail to Email

Call Route by Time

Call Block

Simultaneous Ring

Welcome Greeting

Multi-Level IVR Menu

Centralized Dashboard

Call Activity Report

Call Recording

Wi-Fi Cordless Phone: +$180

Network Cabling: +$99/port

Premium

^$24.90/month

Get Quote

Flexible & No Contract

Free Mobile/PC Softphone

Free Wi-Fi Cordless Phone

Onsite Installation

Free Activation

Free Caller ID

Free Unlimited Relocation

Free Outgoing Calls

Free Incoming Calls

One Number for 4 Devices

Works with any Internet

Singapore Level 6 Number

Free Number Porting

HD Voice Quality

Call Forward on Busy

Call Transfer

Missed Call Alerts

Voicemail to Email

Call Route by Time

Call Block

Simultaneous Ring

Welcome Greeting

Multi-Level IVR Menu

Centralized Dashboard

Call Activity Report

Call Recording

Network Cabling: +$99/port

Ultimate

^$46.90/month

Get Quote

Flexible & No Contract

Free Mobile/PC Softphone

Free Wi-Fi Cordless Phone

Onsite Installation

Free Activation

Free Caller ID

Free Unlimited Relocation

Free Outgoing Calls

Free Incoming Calls

One Number for 4 Devices

Works with any Internet

Singapore Level 6 Number

Free Number Porting

HD Voice Quality

Call Forward on Busy

Call Transfer

Missed Call Alerts

Voicemail to Email

Call Route by Time

Call Block

Simultaneous Ring

Welcome Greeting

Multi-Level IVR Menu

Call Recording

Centralized Dashboard

Call Activity Report

Training

Maintenance

Support

Network Cabling: +$99/port

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FAQs

What equipment do I need for Office Phone?

You’ll need an IP deskphone or a softphone application for mobile/PC, and a stable internet connection. If using an IP phone, it can be connected via Ethernet or PoE (Power over Ethernet).
Is Business Phone reliable for business communication?

Yes, with a stable internet connection, Business Phone provides high-quality voice and video calls, making it a reliable option for businesses.
Are there any additional charges for outgoing or incoming calls?

No, all outgoing and incoming calls are free.
How many devices can I use with one Business Phone number?

You can use the same Business Phone number on up to four devices, such as your office phone, mobile phone, tablet, and computer.
How do I set up my Business Phone?

Simply connect the IP phone to your router or PoE switch. If using a softphone, download the app to your mobile or computer and log in with your credentials.
Can I keep my existing number when switching to Business Phone?

Yes, number porting allows you to keep your existing phone number when transitioning to Business Phone.
Is there an activation fee for setting up Business Phone?

No, activation is completely free, making it a cost-effective solution.
Can I relocate my Business Phone service to a new office without additional charges?

Yes, Business Phone service relocation is free of charge, allowing flexibility when moving to a new location.
How does call recording work?

Call recording can be enabled to automatically record incoming and outgoing calls for reference or compliance purposes.
What is Power over Ethernet (PoE), and do I need it?

PoE allows your IP phone to be powered through the same Ethernet cable used for the internet, eliminating the need for a separate power adapter.
How do I forward calls when my line is busy?

Business Phone supports call forwarding when busy, allowing you to redirect calls to another device or number.
Can I use Business Phone on any internet connection?

Yes, Business Phone works with any internet connection, making it a versatile solution for remote or in-office use.