Live Web Chat may refer to any kind of communication over the Internet that offers a real-time transmission of text messages from sender to receiver. Chat messages are generally short in order to enable other participants to respond quickly. Thereby, a feeling similar to a spoken conversation is created, which distinguishes chatting from other text-based online communication forms such as Internet forums and email. Live Web Chat may address point-to-point communications as well as multicast communications from one sender to many receivers and voice and video chat, or may be a feature of a web conferencing service.

Features

• Real-time chat
• Unlimited chats, and users
• Priority queue of visitors
  
• Localized to 10+ languages, unicode support
• Runs on your server and domain
• Shows online/offline status
• "Leave a message" when you are away
• Operator and visitor "Typing Indicator"
• Operator's photo in visitors chat
• Chat transcript emails
• Sound and visual alerts on new message
• Enable/disable notification sound
• Customize chat with your Logo, Name etc.
• Quickly convert text to hyperlinks in chat
• Not blocked by pop-up blockers
• Protection against automated spam (captcha)
• Auto-reconnect if the internet connection went down
• Web-based Operator Console
• Operator is away mode
• Canned messages for speed and consistency
• Track where your visitors clicked from to get to your website (refer URL)
• Chat conversation history with search
• Linking to previous visits, instant access to previous chats
• Information about visitor: first message, address, browser, geo-location
• Notification messages when visitors changes page
• Reassign/Transfer chat ownership
• Administrator can view active chats
• Administrator can take over the chat
• Daily statistical reports
• Error Logging and Notification

Pricing

• Standard
  

  S$ 19.90 per month
  • Free SSL Certificate
  • 3 Operators

• Professional
  

  S$ 29.90 per month
  • Free SSL Certificate
  • 5 Operators

• Enterprise
  

  S$ 59.90 per month
  • Free SSL Certificate
  • 10 Operators
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